Here is a step-by-step guide on re-sending a receipt to a donor:
- First, find the specific donor requesting the receipt by going to the "Donors" area of your account: https://raisedonors.com/admin/donors.aspx
- Once there, search for them by name.
- Click into their donor account and go to the "Donation History" tab.
- On that page, find the specific donation and click the ID to view it.
- Now you will be on the transaction page. On this page there is an option to "Re-send Receipt".
- Click the Resend Donation Receipt button and you're done.